Our manufacturers strive to provide the highest quality of customer service, as well as a quick and efficient response to any issues that may arise related to their products. It is their desire and commitment to determine the best solutions for all of our customers’ warranty concerns or needs. All doors purchased from Grand Entry Doors have a limited manufacturer’s warranty. The warranty conditions vary by manufacturer and are specified for each product. The customer is responsible for reading the warranty thoroughly and following all requirements and instructions. Failure to follow the manufacturer’s requirements will void the warranty.
Acceptance or denial of customer warranty claims is at the discretion of the manufacturer. Grand Entry Doors does not contribute to their warranty decisions nor do we accept or deny claims on behalf of our manufacturers.
Grand Entry Doors is not responsible for any costs incurred in replacement of a manufacturer’s product including, but not limited to, labor costs associated with removal, replacement, or installation. Grand Entry Doors is not liable for incidental or consequential damage, loss of time, inconvenience, incidental expenses, labor or material charges.
DISCLAIMER OF WARRANTIES: ANY DESCRIPTION OF THE GOODS CONTAINED ON ANY GRAND ENTRY DOORS WEB SITE DESCRIPTION, QUOTATION, PURCHASE ORDER, ORDER ACKNOWLEDGEMENT, BILL OF LADING OR SALES INVOICE IS FOR THE SOLE PURPOSE OF IDENTIFYING THEM, AND DOES NOT CONSTITUTE A WARRANTY THAT THE GOODS SHALL CONFORM TO THAT DESCRIPTION. GRAND ENTRY DOORS MAKES NO WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR OTHERWISE (INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT) WITH RESPECT TO ANY GOODS SOLD BY GRAND ENTRY DOORS TO THE BUYER, AND GRAND ENTRY DOORS HEREBY DISCLAIMS ALL SUCH WARRANTIES. For purposes of clarification, Grand Entry Doors sells the goods to Buyer with a warranty directly from the manufacturer, only to the extent available from the manufacturer.
When purchasing products through this Site, our Terms and Conditions of Sale apply with respect to such purchase. Such Terms and Conditions of Sale should be reviewed carefully before placing an order. Terms & Conditions of Sale